Returns & Exchanges
Yuzefi offers a 14-day return window from the date of delivery for all full-priced items, provided they are in their original condition with all security tags intact. We strive to make the process seamless to ensure you find the perfect piece for your collection.
Initialize Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the item in its original dust bag and branded box, ensuring all protective packaging is included to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier and retain your proof of postage; we will notify you once your refund has been processed by our quality team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing